How can we help?

You have two options:

Option 1 — Chrome extension (easiest): Install the Sequoia for Canvas extension from the Chrome Web Store. It syncs automatically when you visit Canvas — no API token needed.

Option 2 — API token: Go to your Canvas account settings, scroll to "Approved Integrations," and generate a new access token. Paste it into Sequoia during setup along with your Canvas URL (e.g. yourschool.instructure.com).

Install the Sequoia for Canvas Chrome extension. It reads your Canvas data using your existing browser session — no API token required, and no IT approval needed. Just install it, log in to Sequoia, and visit Canvas once.

Premium is $7.99/month and includes:

• Unlimited assignments (free plan shows top 5)
• Full study mode with focus timer and XP
• Grade Intelligence with "What if?" scenarios
• AI Quick Pick — smart assignment recommendations
• All tree decorations and cosmetics
• Semester archive (past trees saved forever)

You can cancel anytime from your account settings.

Email us at support@getsequoia.app with your account email and we'll cancel immediately. You'll keep Premium access until the end of your billing period.

Try these steps in order:

1. Pull down to refresh on the dashboard
2. Sign out and sign back in
3. If using an API token, it may have expired — generate a new one in Canvas settings
4. If using the extension, visit Canvas in Chrome to trigger a fresh sync

Still not working? Email us and we'll look into it.

Yes — email us at support@getsequoia.app with your account email and the approximate date the issue happened. We can look at your account history and restore your progress.

Yes. Your Canvas data (assignments, grades, course names) is only used to power your Sequoia dashboard. We never sell your data or share it with third parties. See our full Privacy Policy.

Yes! On iPhone or Android, visit getsequoia.app in Safari or Chrome and tap "Add to Home Screen" to install it as an app. It works offline and sends push notifications for due dates.